Frequently asked
questions.

We specialize in Shopify and Shopify Plus. For brands requiring headless architecture, we build on Next.js with Shopify's Storefront API or Hydrogen. We also have extensive experience migrating from Magento, WooCommerce, BigCommerce, and custom platforms to Shopify.

Projects typically range from $25,000 to $150,000+ depending on complexity. A standard Shopify Plus build with custom design and development starts at $50,000. Headless projects and complex migrations start at $75,000. We'll provide a detailed proposal after our discovery call.

A typical Shopify Plus build takes 8-14 weeks from kickoff to launch. This includes 2-3 weeks of discovery, 3-4 weeks of design, 4-6 weeks of development, and 1-2 weeks of QA and launch preparation. Complex headless projects and migrations may take 12-20 weeks.

Yes. We provide 30 days of hyper-care support included with every project. After that, we offer monthly and quarterly retainers for ongoing optimization, CRO, content updates, and technical maintenance. Most of our clients choose to stay on a growth retainer.

Three things: (1) We combine strategic thinking with technical execution — every decision is backed by data. (2) We're obsessive about performance — every build targets 90+ Lighthouse scores. (3) We measure our success by your results — 98% of our clients come back for repeat work or refer us to others.

We work with brands at every stage, from VC-backed startups to established enterprise businesses. For earlier-stage brands, we offer a streamlined "Launch" package that gets you a high-quality storefront on a faster timeline and budget. Contact us for details.

Absolutely. CRO is a core part of every project we deliver. We use heatmaps, session recordings, A/B testing, and analytics to identify friction points and optimize for conversion. We also offer standalone CRO engagements for brands that already have a store and want to improve performance.

Simply fill out the contact form on our website or email us at hello@novus.agency. We'll schedule a 30-minute discovery call to learn about your project, answer your questions, and share how we can help. If it feels like a good fit, we'll put together a detailed proposal.